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Online abuse policy

Online abuse - And what you can do about it

Sometimes we may find ourselves on the receiving end of online abuse and unwanted communication. Experiencing online abuse can feel relentless and terrifying, It doesn't belong in the real world, and it doesn't belong online either. Knowing the appropriate steps to take to address your situation can help you deal with online abuse effectively.


When to report it?

However we must distinguish between online abuse and people disagreeing with you. People disagreeing with you on a public forum do not necessarily constitute online abuse. If you see or receive a reply, comment or mail you don’t like then delete the offending comment and end any communication with that account by using the block feature.

Blocking will prevent that person from contacting you on ShoomBoom. This person will not be able to see your profile image on their profile page, or in their timeline.

Abusive accounts often lose interest once they realize that you will not respond. If the account in question is a friend, try addressing the issue offline. If you have had a misunderstanding, it may be possible to clear the matter up face to face or with the help of a trusted individual.

If you continue receiving unwanted, targeted and continuous replies on ShoomBoom, and feel it constitutes online abuse, then consider reporting the issue to Admin

Take threats seriously 

If you believe you are in physical danger, contact the local law enforcement authorities who have the tools to address the issue.

If you decide to work with law enforcement, make sure to do the following:

·     Document the violent or abusive messages with print-outs or screenshots

·     Be as specific as possible about why you are concerned

·     Provide any context you have around who you believe might be involved, such as evidence of abusive behaviour found on other websites

·     Provide any information regarding previous threats you may have received . 

Reach out to the people you trust

When dealing with negative or hurtful interactions, it can help to turn to family and friends for support and advice. Oftentimes, talking with your relatives or a close friend may help you figure out how you want to handle the situation or let you express your feelings so you can move on. 

Help others

Trying to figure out how to help someone in such a situation can be daunting.  If you see a violent or abusive message directed at someone else, communicate your concern to the recipient and encourage them to contact admin and their local authorities. 

There are many online resources that can help. We have provide a list online help resources for you to browse.

For younger members:

Child Line – UK  online cyber bullying  Sometimes it can seem like cyberbullying will never end. But there are some things you can do to make it stop.

Stop Bullying When cyberbullying happens, it is important to document and report the behaviour so it can be addressed.


Stop Online Abuse – aimed at LGBT   Know your rights: Report, complain, campaign. Find out more about online abuse and harassment, what it is, and what you can do to stop it. It is important that we work together to stop discrimination, challenge abusive behaviour online, and provide support to those affected.  

Report Cyber Bullying  This is a constantly updated list of contact information for social media apps, gaming networks, and related companies – so you know where to get help for bullying, harassment, threats, and other forms of misuse. 

CCRI CRISIS HELPLINE  For USA ONLY: If you are a victim of non-consensual pornography that resides in the US, call our toll-free helpline anytime for support and advice.

National Bullying Prevention Centre  Just as the use of technology itself has evolved, so has the ability to bully. Bullying, once restricted to the school or neighborhood, has now moved into the online world.